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Shipping & Returns

All flag orders received are processed for shipping the next working day. If an item is out of stock, we will notify you of the delay. We use Australia Post, regular pre-paid postage bags. A flat-rate shipping charge of $11.00 inc. GST applies to all flag orders placed via our online shop. Freight for all other items will be charged based on weight/number of items - Please contact us for a quotation.

Please choose carefully, we cannot accept returns unless the item is defective. If you believe you have received a defective item, please contact us for directions. Defective items must be returned with original packaging for a full refund or exchange.

All custom flag and flagpole orders attract an average lead-time of two weeks from receipt of your order and payment made in-full.

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