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Privacy Policy

Privacy Notice

Orders
The information supplied by our customers as part of our online store is used for only billing purposes. In the event that we need to contact you about your order, we will use the email address or telephone number supplied.

Newsletter
When creating an account on this website, you will be given the option to subscribe to our newsletter. Our newsletter is sent quarterly and advises subscribers of special offers and upcoming flag flying days. To unsubscribe, please login to your account and untick the newsletter box.

Accounts
We do not sell, trade or share your information with anyone. We dislike spam and telemarketers just as much as you!

Security
We take every precaution to protect our customers' information. When you submit sensitive information via this web site, your information is protected both online and offline. Please note: As per the Order Integration Guide (PDF) PayPal states that as "credit card and bank information is not transmitted in Instant Payment Notification (IPN), PayPal does not require Secure Sockets Layer (SSL) to encrypt IPN transmissions."

Log Files
We use IP addresses to analyse trends, administer this site and gather broad demographic information for aggregate use (such as visitor and hit statistics). IP addresses are not linked to any personally identifiable information.

Third Party Intermediaries
We use outside freight companies to ship your order. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies
A cookie is a piece of data stored on the users computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use [both] session ID cookies [and] persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the users hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

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